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StephenDoggette
StephenDoggette
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Deletion of Start Menu Entry

One-Drive - Unidev

July 24, 2024 5:45:00 PM from Stardock ForumsStardock Forums

Hello, all.  I currently have a start menu entry that I cannot delete.  I no longer use what the start menu entry was for.  However, I cannot delete the entry from the start menu.  The entry is "One-Drive - Unidev".  It does NOT show on the Windows 11 start menu.  Can you help, please?  Thank you.

start menu delete entry stardock software start menu products
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StephenDoggette
basj
Join Date 03/2001
+1660 sdemployee
Reply #1 July 24, 2024 8:29:52 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows full version and OS build number. Please use Winver.exe
  2. Start11 full version number.
  3. Which Start11 Start menu style you're using?
  4. Which area in Start11 Start menu your screenshot came from?

Thank you.
Basj,
Stardock Community Assistant.

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StephenDoggette
StephenDoggette
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Reply #2 July 25, 2024 4:17:14 PM
from Stardock ForumsStardock Forums

Hello

  • Windows version - 23H2
  • Build - 22631.3380
  • Start version - 1.5
  • style - Windows 10
  • the screenshot came from the main level of programs shown when I select the Start11 "start" button on the bottom left of the task bar

THANK YOU.

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StephenDoggette
basj
Join Date 03/2001
+1660 sdemployee
Reply #3 July 25, 2024 8:19:31 PM
from Stardock ForumsStardock Forums

The item "OneDrive - Unidev" did it ever show up in your default Windows 11 start panel all apps listing? If it did, was something get uninstalled? If uninstalled done and "OneDrive - Unidev" no longer appear in your default Win 11 all apps listing, did you ever reboot the system after the uninstall was done?

Thank you,

Basj,
Stardock Community Assistant

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StephenDoggette
StephenDoggette
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Reply #4 July 26, 2024 4:05:55 PM
from Stardock ForumsStardock Forums

Hello.  It might have appeared earlier in the default Windows 11 Start Menu.  It does not appear now after the deletion, reboot and reinstall of OneDrive.  The only place it remains is in Start11.  The system has been rebooted many times.  Thank you.

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StephenDoggette
basj
Join Date 03/2001
+1660 sdemployee
Reply #5 July 26, 2024 8:41:39 PM
from Stardock ForumsStardock Forums

Most probably you're pointing at All App listing, yes? Usually the All app listing have uninstall in its right click menu. I am sure you might already done it, but, just to confirm, have you tried that one?

Thank you,

Basj,
Stardock Community Assistant

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StephenDoggette
StephenDoggette
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Reply #6 July 29, 2024 3:18:36 PM
from Stardock ForumsStardock Forums

Hello and thank you.  It is the all app menu.  When I right click on that menu entry, the ONLY option I get is to pin it to Start11.  There are no other options that appear.

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StephenDoggette
basj
Join Date 03/2001
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Reply #7 July 29, 2024 8:05:57 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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StephenDoggette
StephenDoggette
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Reply #8 August 7, 2024 2:56:21 PM
from Stardock ForumsStardock Forums

Hello.  I have received no follow-up here.  What is the current status?  Thank you.

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StephenDoggette
basj
Join Date 03/2001
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Reply #9 August 7, 2024 8:21:18 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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StephenDoggette
StephenDoggette
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Reply #10 August 16, 2024 3:34:28 PM
from Stardock ForumsStardock Forums

Hello.  I have yet to receive any response from the support team.  This has been very disappointing.  I was thinking of purchasing another license for a new laptop.  At this point, I will pass.  I would like some type of refund.  Thank you.

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StephenDoggette
basj
Join Date 03/2001
+1660 sdemployee
Reply #11 August 16, 2024 8:37:11 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Refund" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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StephenDoggette
pelaird
Join Date 12/2018
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Reply #12 August 17, 2024 7:28:01 AM
from Stardock ForumsStardock Forums

Just curious. What exactly is OneDrive - Unidev, and why did you install it?

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