Hello,
Sorry to hear you are having issues. If you have technical issue, you can write your issue in the forum and we will try to help you.

If you have account issue, which usually need your personal information, Please raise support ticket using the link below, use "ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant