Old version of Fences

FENCES SOFTWARE UPGRADE

from Stardock Forums

Several years ago I bought Fences software for my computer and have been using it since.

A few days ago I received a message from Stardock asking me to upgrade to the newest version (Fences v5.0) so I clicked on it and now every time I open my desktop I get a message from Stardock saying that I need to enter a product key to activate the software.

I do not need nor I intended to BUY another version of this software. The message from Satrdock led me to believe that this was a software update from the program that I bought in the past.

Please tell me what do I need to do to eliminate this new version of Fences and stay with the one I had before this upgrade. I do not need a new version nor do I need to pay more money for it.

Also, you need to make sure that your marketing emails are very clear and not deceiving like this case.

I am very disappointed that your company follows trhese predatory practices.

Thanks for your time,

Alfonso J. Alanis 

stardock software
1,859 views 1 replies
Reply #1 from Stardock Forums Top

If you purchased Fences as an individual app, it should be available on your Downloads page in your account.

 https://store.stardock.com/myaccount/products

If you have a Classic Subscription to Object Desktop, your Fences app should be also be available on your Downloads page in your account under "View Individual Downloads."

Uninstall Fences 5 and restart your computer; download the installer for the previous version you own; Install; restart your computer again.

I'm not sure if you will have to rebuild your fences or not.

Let us know how it goes.

pelaird