Hi Sayjimwoo,
It must work, or the feature wouldn't be there, and even though I have turned your software inside out to get it to work, I clearly don't have the secret sauce. Is there something I am not doing? Thanks in advance.
I can also confirm on my end that that this should indeed work and look like the screenshot image basj has shared.
Here are some troubleshooting steps to follow that should help identify what's unique about your situation:
- Purge the program. Before reinstalling, download again from your account's product page. Remember to reboot after removing and again after reinstalling, and to not immediately restore your current backed up settings before checking if the product is working normally. This will allow you to start from scratch for troubleshooting your Start11 v2 settings, and also ensure you have the latest build of the Start11 v2.08 file.
If that doesn't work (ie, the problem persists with fresh install of latest build and minimal settings changes), please:
- Test Start11 v2 in Windows Sandbox. This may be necessary to determine if there's something you've done in Windows, or another program you have installed that's causing some conflict. If it works in this environment, you can start the process of systematically enabling windows settings and programs from your main system that you think might be affecting your start menu configuration.
If you still experience the problem with the latest build of Start11 v2 from your account's product page in a Windows Sandbox, please let us know. If possible, a screenshot image and/or video upload so we can see what reproducing your issue looks like would also be helpful.
Thank you,
Adam McGuinness
Stardock Customer Support Specialist