Stardock Forums
Hi
I am running IconPackager v10.03 on Windows 10 (19045.4291)
Display Setting: 2560*1440, 125%
When I run the software, some screen items are not displayed. I try to change my display setting but it doesn't work. What should I do?
Please help
Hello,
Sorry to hear you are having issues. Below is screenshot of IconPackager on my system. Which look okay.
Would like to suggest to try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.
Thank you,
Basj,
Stardock Community Assistant.
The purge file donnot work. I can only uninstall it through the Control Panel.
I try several times but still not work
Hello,
Sorry to hear you are having issues. What did you tried several times? Please be more specific. Also, on that popup message, what was said on it, I can't read Chinese.
Thank you.
Basj,
Stardock Community Assistant.
I used the purge file to purge IconPackager several times, but it didn't work.
I chose "run as administrator", then the error occurred.
This is the image being translated into English.
After you seeing your screenshot, look like you on non-English display language. I checked and look like I can reproduce your issue. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Hi Jlexandess,
Thanks for posting. I've logged the issue internally.
Internal Reference: ODNT-8165
Adam McGuinness
Stardock Customer Support Specialist
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