Support Phone Number

Need Support

I cannot get this product to activate and am a person who has been installing software for 40 years. Can someone please provide the support phone number?

1,673 views 4 replies
Reply #1 Top

Support is handled through the forums, by other members, Community Support Assistants and Support people. There's no phone number to call. Also, it's the weekend, and Stardock works the normal work week (M-F, 9-5). That said, Support folks do visit the forums.

It would help to know specs on your machine, run winver and copy OS and build, processor and which software (version) doesn't work, or what the problem is, Also if you recently updated Windows, etc.

Reply #2 Top

Hello,
Sorry to hear you are having issues. A lot of times, reported by others, activation failed usually because the email address entered and the keys don't matched. Please use this guide to verify if the email address is correctly link to that keys : https://forums.stardock.com/486311/accounts-and-activation-support-faq#gettingproducts. Report back if you still need assistance.

Thanks
Basj,
Stardock Community Assistant.

Reply #3 Top

In that case, I'll have to open up a dispute with my credit card company to get a refund.