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Anomalocaris777
Anomalocaris777
Join Date 01/0001
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start11 v2 start menu search is wrong

April 18, 2024 10:24:23 AM from Stardock ForumsStardock Forums

The start11 v2 start menu search is wrong.

The bar is covered with typed text and very difficult to see

Please let me know how to solve this problem.

start11 v2 start menu products
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Anomalocaris777
basj
Join Date 03/2001
+1603 sdemployee
Reply #1 April 18, 2024 10:59:39 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. You on Windows 10 or 11? Also, need its full version numbers. Please use Winver.exe
  2. Start11 v2 full version number please.

Thank you.
Basj,
Stardock Community Assistant.

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Anomalocaris777
Anomalocaris777
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Reply #2 April 18, 2024 7:16:06 PM
from Stardock ForumsStardock Forums

Hello.

 

1 windows10 22H2 OS Build 19045.4291

 

2 version 2.07

 

Thank you very much.

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Anomalocaris777
basj
Join Date 03/2001
+1603 sdemployee
Reply #3 April 18, 2024 11:01:34 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Anomalocaris777
Abisnabidam
Join Date 04/2025
+51 sdsupport
Reply #4 April 19, 2024 4:45:49 PM
from Stardock ForumsStardock Forums

Hi adoraku,

I've logged this internally so we can take a look.

Internal Ref: ODNT-8089

Thank you much for the feedback. 

Adam McGuinness
Stardock Customer Support Specialist

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Anomalocaris777
Anomalocaris777
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Reply #5 April 20, 2024 12:19:39 AM
from Stardock ForumsStardock Forums

Hello.

 

First of all, thank you for your response.

What do you mean by in-house records?

Are you saying that there is no solution to this problem at the moment?

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Anomalocaris777
basj
Join Date 03/2001
+1603 sdemployee
Reply #6 April 20, 2024 12:37:09 AM
from Stardock ForumsStardock Forums

Logged internally mean that the issue can reproduce in our side. And, Support log it, so that Dev will have to look at the issue and try to resolved the issue. Hopefully it will be resolved in the next upgrade version.

As a note, this appear on Japanese and Chinese Simplified Windows display language. And, it does not appear on English Windows Display language.

Thank you,

Basj,
Stardock Community Assistant

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Anomalocaris777
Anomalocaris777
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Reply #7 April 20, 2024 1:59:50 AM
from Stardock ForumsStardock Forums

Thanks for your thoughtful response.

I understood what you meant by internal records.

 

I am very happy with the start11 features.

 

Is there any way to solve this problem by downgrading the version or something?

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Anomalocaris777
basj
Join Date 03/2001
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Reply #8 April 20, 2024 5:34:13 AM
from Stardock ForumsStardock Forums

I tested on older version and the issue was also there. So I believe, it is no point to revert to older version. What you can do is to wait for newer version with this issue resolved. Or, you can, temporary, disable Start11 search and use default Windows 10 search.

Thank you,

Basj,
Stardock Community Assistant

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Anomalocaris777
Anomalocaris777
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Reply #9 April 20, 2024 6:25:13 AM
from Stardock ForumsStardock Forums

Understood.

Thanks for going to the trouble of testing on an older version.

I will wait for the bug to be fixed while using the default search.

Thank you very much.

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