Installing Fences 5

Error installing Fences 5

from Stardock Forums

I get this message trying to install fences 5: 

I have tried the purge fences app and it does not fix the problem.

 

fences
10,594 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Look like you have your antivirus/security software blocking some files. What antivirus software you're using? Also how do you download the installer? Direct download from your account download page? Via ObjectDesktop manager?

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

I am also having this issue.  Windows 11 Build 2261.ni_release.220506-1250.  Windows Defender is the only anti-malware on the system.

Upgrading over Fences 3.  I have not yet tried the purge batch file. 

Fences 3 does not appear in my Programs and Features and running the \Program Files (x86)\Stardock\Fences\uninstall.exe produces the error "Invalid start mode: archive filename"

I downloaded the Fences 5 installer from the purchase page at Stardock.com. 

Fences 3 says there is an update available.  I downloaded and tried to install that, and got the same error "Could not open the uninstall executable for writing: Encountered a sharing violation while accessing C:\Program Files (x86)\Stardock\Fences\lua5.1.dll.  C:\Program Files (x86)\Stardock\Fences\uninstall.exe"

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Quoting Xalseqsn, reply 2

I am also having this issue.  Windows 11 Build 2261.ni_release.220506-1250.  Windows Defender is the only anit-malware on the system.

Upgrading over Fences 3.  I have not yet tried the purge batch file. 

Fences 3 does not appear in my Programs and Features and running the \Program Files (x86)\Stardock\Fences\uninstall.exe produces the error "Invalid start mode: archive filename"

I downloaded the Fences 5 installer from the purchase page at Stardock.com. 
End of Xalseqsn's quote

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks
Basj,
Stardock Community Assistant.

+1 Loading…
Reply #4 from Stardock Forums Top

I have a Product Key and need to have another download.exe for Fences. My old email doesnt work because the company where I bought the product is no longer in business. Please help.

Reply #5 from Stardock Forums Top

Quoting StarsTwo, reply 4

I have a Product Key and need to have another download.exe for Fences. My old email doesnt work because the company where I bought the product is no longer in business. Please help.
End of StarsTwo's quote

Hello,
Sorry to hear you are having issues. Please change you email account by using this guide: https://support.stardock.com/space/SHC/1260585015/Changing+your+email+address

Thank you.
Basj,
Stardock Community Assistant.

Reply #6 from Stardock Forums Top

Hello, checking for status update.

I purchased a fresh Fences subscription so I could upgrade from Fences 3 but still haven't had any luck.  If it proves necessary is a refund available?

Reply #7 from Stardock Forums Top

Quoting Xalseqsn, reply 6

Hello, checking for status update.

I purchased a fresh Fences subscription so I could upgrade from Fences 3 but still haven't had any luck.  If it proves necessary is a refund available?
End of Xalseqsn's quote

Hello,
Sorry to hear you are having issues. Not sure if you're having same issue with the OP, if not, please create your own thread so we can help you from there.

Thank you.
Basj,
Stardock Community Assistant.