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Daft Vader
Daft Vader
Join Date 01/2014
+2

Moving copies of my stardock software to a new PC

March 11, 2024 10:44:06 AM from Stardock ForumsStardock Forums

I have Fences , start11 and Groupy on my old PC

Do I delete these and then download and install to the new PC ?

stardock software
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Daft Vader
basj
Join Date 03/2001
+1603 sdemployee
Reply #1 March 11, 2024 11:01:29 AM
from Stardock ForumsStardock Forums

Hello,
You can uninstall them and install in the new system. You also might need to review your activation and deactivate old activation to clear slots for your new activation on your new system. Please refer to this guide: https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations

Thank you.
Basj,
Stardock Community Assistant.

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Daft Vader
Daft Vader
Join Date 01/2014
+2
Reply #2 March 11, 2024 11:36:48 AM
from Stardock ForumsStardock Forums

thanks , How do download the older versions?

I'm also not sure I have the license keys for all of them. Where would I find them?

Thanks for your help

Mike

 

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Daft Vader
Daft Vader
Join Date 01/2014
+2
Reply #3 March 11, 2024 12:16:29 PM
from Stardock ForumsStardock Forums

Ah! no I have downloaded a copy of my order history and My groupy 1 and 2 are there plus my start11 and my old fences 2

But I am using at least 3 maybe 3 copies of Fences 3 and I can't find them in the list!

I might have bought them using another email. I did try a different email but stardock didn't recognize it?

I also opened my main PC copy of fences but could not find the license number there either?

So if I uninstall that one I wont be able to re-install it on my new pc without the license 

Can anyone help me out please? I'm confused!

Mike

 

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Daft Vader
basj
Join Date 03/2001
+1603 sdemployee
Reply #4 March 11, 2024 9:31:45 PM
from Stardock ForumsStardock Forums

Hello,
For account issue. please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant

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Daft Vader
Daft Vader
Join Date 01/2014
+2
Reply #5 March 12, 2024 11:07:05 AM
from Stardock ForumsStardock Forums

Thanks Have raised a ticket !

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