fences 4 activation issues

from Stardock Forums

Hello, I had a fences4 version of the key before, and now I want to reactivate, but when I enter the key and email address on fences4, it prompts me that the email address is wrong, because it has been too long to forget the email address filled in for the first activation, can you help me query the associated email address through the key, thank you.

fences
4,578 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Thanks
Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

谢谢你的帮助，但我在提交表单时一直说“提交表单时出错，我们无法确认你不是机器人”，导致提交不成功

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Reply #3 from Stardock Forums Top

Thank you for your help, but I keep saying "There was an error submitting the form, we can't confirm that you are not a robot" when submitting the form, resulting in an unsuccessful submission

Reply #4 from Stardock Forums Top

Please try different browser and report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant