start icons duplicated after upgrade

Hi,

Just got a notice that there is a new version of Start11 - got it installed but now many apps are present in the Start menu twice (see screenshot). All my previous app icons are on the left (resized to small) - all the duplicates are in size medium (which is quite annoying - please find a way to configure the default icon size in the start menu).

Windows 11 version:  23H2 OS Build 22631.3007
Start11 version: 1.5.0.1

My guess would be that the fact that not all the icons are there might be related to the inconsistency how i pin apps (sometimes i click pin to Start sometimes pin to Start11 - whichever i spot first- actually i never understood the difference).

Regards,

Peter

3,786 views 9 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Maybe you would like to turn off Start panel Sync function.


Basj,
Stardock Community Assistant.

Reply #2 Top

Hi,

Thanks for the suggestion - but thats not what i want. When i install Start11 - i want all my old tiles to still be there in Start11 - thus i want to keep the sync on. Also - in some situations only the "Pin to start" option is available - thus if i want to avoid recreating all those icons in Start11 manually, i need to keep the sync on as i do want to both to be always in Sync (actually i didnt check - but i do expect the sync to work both ways).

The issue is that i somehow expect that the sync would check whether the item it is syncing already exists. If it does not do that that every upgrade will lead to duplication - which defeats all the purpose of the sync (and thus is a defect) IMO.

Regards,

Peter

Reply #3 Top

I am not sure if Start11 can look through all the pinned app within different groups and check if they are already pinned. Since some user need same apps to appear for them within different groups. For example, some might need Excel to appear both, on Group for "Office work" group and "Home work" group and any other situation one might need. etc etc.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

Sure, but checking if the pin destination already exists is trivial - if you are creating the pin when syncing, you surely have the app destination and icon. That would achieve at least one off the app duplicate pins being kept in sync. - which is still better than current situation. Without that sync does not make sense at all (and should not be called sync at all - as that is what sync means - duplicate change on either side to the other side). Without that the "sync" function is more hassle than help as on each upgrade i need to manually remove every duplicate - which in total means more work than manual sync from the beginning.

But i still dont see how start11 would even have trouble replicating the same groups with the same layouts and keeping them in sync. Is start not able to read Start groups?

Reply #5 Top

Hello,
I have forwarded your Questions to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #6 Top

This reads like a feature request, yes, chukkko?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #7 Top

I think this thread may have gone off on a tangent here.

Start11 will only sync pins in response to a pin operation in the OS and will only sync items that were in the list earlier and now are not (thus deleting) or are in the list now but were not before (thus adding).  It does not import the entire thing at that time.

The only other time Start11 will import things is when first run when it will import the entire original OS menu.

Did you perhaps reset all settings before installing the new build and so it imported the OS menu on first run?

Upgrades to Start11 do not cause Start11 to reimport everything.

 

Reply #8 Top

Quoting Neil, reply 7

I think this thread may have gone off on a tangent here.

Start11 will only sync pins in response to a pin operation in the OS and will only sync items that were in the list earlier and now are not (thus deleting) or are in the list now but were not before (thus adding).  It does not import the entire thing at that time.

The only other time Start11 will import things is when first run when it will import the entire original OS menu.

Did you perhaps reset all settings before installing the new build and so it imported the OS menu on first run?

Upgrades to Start11 do not cause Start11 to reimport everything.

 
End of Neil's quote

Nope - i did nothing. There was a popup saying that there is a new version and i clicked to get it installed. No configuration changes, not settings touched. After upgrade 15-16 out of my 34 pins got duplicated (with medium sized icon). I then deleted 2 or 3 pins but then i realized that for reporting the defect would be better to keep them. The rest is still there if you want to examine it.  

Based on your description sounds like a real defect to me.

You mention pin operation in OS - but there are two different entries in the menu - pin to Start11 and pin to Start.
The former sounds like operation by Start11 (not sure of that synces to OS pins), the latter sounds like original OS pin. The fact that not all the pins got duplicates indicates that the factor may be the pin method i used previous (it was more than a year ago, i dont remember how i did them anymore). I could retest it on next upgrade to confirm positively. Would there be any log of pin actiion or pin sync in the logs?

Regards,

Peter

Reply #9 Top

I have now installed Start11 v2 - and it behaves in a weird way. I started unpinning all those duplicate icons and i noticed that Unpin actually removed both the original small one and the duplicate big icon.

That also looks like a defect.

This is the screenshot before installing v2 (duplicates untouched from before). v2 install didnt create any new duplicates (but reset all my settings without warning).

And this if after i removed most of the duplicates (realized too late that both copies were removed).