Trackpad scroll not working

from Stardock Forums

Hi folk!  I can scroll my fences just fine with a mouse, but scrolling from my trackpad is ignored.  This has been the case since I started using Fences in version 4, and through multiple laptops.  (different brands as well)  I don't know if the trackpad is the same brand as my previous laptop.. I'm not even sure what brand is on this laptop, device manager just shows generic names.  Anyway -- I'm guessing the trackpad is not sending the same signals/identifier as a proper mouse scroll wheel.  Is there perhaps a setting I'm missing or, if not, is this something that could be considered for a future feature?  Thanks!

fences
7,169 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I believe there were reports on this for sometimes now. And, I believe Support already known about the issue and still looking into it since there are some compatibility issue with few trackpad system. Please refer to this thread: https://forums.stardock.com/497894

Thanks.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Ah I see, thanks Basj!  I added that to my watchlist.  It doesn't look very likely that it's going to be fixed, though I don't consider it as big a deal as some folk in that thread.  =)

Offworld Trading Company
Reply #3 from Stardock Forums Top

Hello,
Would like to let you know that there is a new Fences v5.56 Beta which have a potential Fix for scrolling with trackpad issue. Appreciate if you could try out this version and see if your issue get resolved with it. For Fences v5.56 Beta release please refer here: https://forums.stardock.com/528894/fences-556-beta-feedback-thread

Thank you.
Basj,
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

(repeating myself from other thread) It took a while before I got to it -- but I downloaded 5.59 today and the touchpad scrolling is working wonderfully.  Thanks!

Reply #5 from Stardock Forums Top

Great, thank you for reporting back.

Thank you,

Basj,
Stardock Community Assistant