New OD Subscription activation problem

from Stardock Forums

Longtime user of Stardock products, just decided to renew my OD subscription, DLed and installed Object Desktop Manager and tried to login with my product key (from 2007!). It's being rejected. Is there a time lag between the time the subscription is renewed to when I should be able to get ODM back up and running?

TIA

object desktop
8,773 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Sometimes there are issue with the server. Please try again later. Also please review your product page and see if your subscription is up to date there. https://store.stardock.com/myaccount/products. Please report back.

Thanks.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

No, it continues to show the old expiration date. How long does this usually take? My subscription renewal update was processed at 10:30 this morning. It's 7pm now.

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Reply #3 from Stardock Forums Top

Answered on your other thread.

Thank you,

Basj,
Stardock Community Assistant