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E. Thyssen
E. Thyssen
Join Date 08/2023
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no KVM option

December 15, 2023 1:16:39 PM from Stardock ForumsStardock Forums

Been trying to set up for ages!  There is no option to choose KVM.  No button for KVM. Only Seamless.  Help!

2 personal computers:  Primary=WIN 11 laptop;  Secondary=WIN 10 desktop.  Each has a monitor, keyboard, mouse.  Want to access secondary from primary whenever I travel.

multiplicity
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E. Thyssen
basj
Join Date 03/2001
+1458 sdemployee
Reply #1 December 15, 2023 7:33:48 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know, which Multiplicity version you're using? The one from OD subs?

Thanks
Basj,
Stardock Community Assistant.

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E. Thyssen
sdrohan
Join Date 10/2012
+645 sdsupport
Reply #2 December 15, 2023 9:55:29 PM
from Stardock ForumsStardock Forums

Quoting ,
quoting post

Been trying to set up for ages!  There is no option to choose KVM.  No button for KVM. Only Seamless.  Help!

2 personal computers:  Primary=WIN 11 laptop;  Secondary=WIN 10 desktop.  Each has a monitor, keyboard, mouse.  Want to access secondary from primary whenever I travel.

You seem to have Multiplicity KM. That version does not have KVM, thus, no button for it.

You can, however, upgrade here:

https://www.stardock.com/products/multiplicity/#:~:text=Get%20it%20Now-,%2439.99,-Get%20it%20Now

Sean Drohan
Stardock Product Lifecycle Manager

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E. Thyssen
E. Thyssen
Join Date 08/2023
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Reply #3 December 17, 2023 9:47:05 PM
from Stardock ForumsStardock Forums

This is what I have:  I emailed ?? support?  ?? sales? prior to buying and they advised this one.  Does it NOT do what I want?  

 

 

 

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E. Thyssen
E. Thyssen
Join Date 08/2023
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Reply #4 December 17, 2023 9:50:49 PM
from Stardock ForumsStardock Forums

I only have 2 computers:  one desktop, one laptop.  I want to find/get files from my desktop to my laptop when I'm traveling. 

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E. Thyssen
basj
Join Date 03/2001
+1458 sdemployee
Reply #5 December 17, 2023 10:09:45 PM
from Stardock ForumsStardock Forums

Looking at your screenshot. It show "Version 3.6 Build 00105.km". So, I believe you only have Multiplicity KM not KVM.

Please refer here for what available for KM version vs KVM

Note: For KM, I believe you can copy and paste files but since there is no video, you most probably need to have the systems to be side by side to do it. KM (keyboard and mouse) KVM (keyboard, Video and mouse)

Thank you,

Basj,
Stardock Community Assistant

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E. Thyssen
E. Thyssen
Join Date 08/2023
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Reply #6 December 21, 2023 10:59:09 AM
from Stardock ForumsStardock Forums

Hmmm.  Not nice!

So I was not provided the correct info on which to order?   
And I bought during a time when they were discounted. 

So how do I now get the CORRECT version?  And can I get it at the same price as if I bought it when the discounts were active?

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E. Thyssen
PhoenixRising1
Join Date 08/2021
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Reply #7 December 21, 2023 2:17:09 PM
from Stardock ForumsStardock Forums

A steam sale just went up. It is 10 dollars off there. You could probably refund the KM version and then buy the steam version for the best savings

Edit - the non steam version is also on sale. You are in luck

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