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derkoi
derkoi
Join Date 07/2018
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Cannot activate on new PC

December 9, 2023 2:59:03 AM from Stardock ForumsStardock Forums

Hi,

My old primary PC hard drive died, so I replaced my PC it with a different one with a fresh Windows 11 installation. When I tried to activate as a primary I had an error about the primary pc is already active. Obviously I couldn't change this as my hard drive died. Now when I try and activate I get an error:



Is there a way I can reset my activations?

Thanks

multiplicity
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derkoi
DrJBHL
Join Date 04/2002
+3840 moderator
Reply #1 December 9, 2023 3:05:43 AM
from Stardock ForumsStardock Forums

I think you can find the answer here: https://forums.stardock.com/486311/accounts-and-activation-support-faq

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derkoi
basj
Join Date 03/2001
+1520 sdemployee
Reply #2 December 9, 2023 3:45:44 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. To be more specific use this link to review your activation and than deactivate old activation: https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations

Thanks
Basj,
Stardock Community Assistant.

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derkoi
derkoi
Join Date 07/2018
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Reply #3 December 9, 2023 5:30:41 AM
from Stardock ForumsStardock Forums

Thank you both for the help. Problem sovled.

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