Can it be pro-rated
Stardock Forums
I literally just purchased Start11 (5) licenses) and like it so much that I want to upgrade to Object Desktop. Do I have to pay full price or can I get a pro-rated discount?
TIA
Hello,
Not sure about pro-rated, but you could get discount when you upgrade to Object Desktop. Please use the Upgrade section when purchase.
Thanks
Basj,
Stardock Community Assistant.
The "upgrade" page does not allow for Start11 to be included as a discount for upgrading to Object Desktop. It lists Start8 and Start10 as valid products, but NOT Start11...which seems kinda bizarre?
We're sorry, but we could not locate a qualifying product on your account.
You can purchase Object Desktop here:
The following products qualify for Object Desktop upgrade pricing:
You can find the products you have purchased at https://store.stardock.com/myaccount/products
Please contact sales@stardock.com if you are unable to proceed.
We're sorry, but we could not locate a qualifying product on your account.
You can purchase Object Desktop here:
The following products qualify for Object Desktop upgrade pricing:
You can find the products you have purchased at https://store.stardock.com/myaccount/products
Please contact sales@stardock.com if you are unable to proceed.
Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
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