Reply #1 Top

Hello,
Sorry to hear you are having issues. But, after the purge are down. Did you restart/reboot your system?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

Yes, rebooting has been done.

 
Reply #3 Top

Did you run the groupyPurge.bat with admin privilege?

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

Yes, I did.

 
Reply #5 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #6 Top

Hello,

Sorry to hear you are having trouble.

After the uninstall \ purge, what makes you belive Groupy is still running \ installed?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #7 Top

Hello,

I had the same issue. If I uninstall Groupy from Control Panel, it will show unvalid uninstall control file.

Run the groupyPurge.bat with admin privilege, the pop-up is the same.

Reboot Windows, but Groupy is still in the Control Panel list.

Reply #8 Top

Quoting RandomPick, reply 7

Hello,

I had the same issue. If I uninstall Groupy from Control Panel, it will show unvalid uninstall control file.

Run the groupyPurge.bat with admin privilege, the pop-up is the same.

Reboot Windows, but Groupy is still in the Control Panel list.
End of RandomPick's quote

And you can still reproduce this?

Sean Drohan
Stardock Product Lifecycle Manager