schaefer2 schaefer2

Icons do not disappear when fence got collapsed

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Icons do not disappear when fence got collapsed

from Stardock Forums

I created a fence from 2 links on my desktop. When I double click on the title bar, the fence collapse, but the icons stay visible. They disappear, when I open another fence that covers the fence in question, but come back and stay as soon as I open the fence with mouse over.

I can show you a video if needed.

This happens with the trial version 4.21 and latest Win11. No problem with fences made from folders.

fences icons
28,564 views 34 replies
Reply #26 from Stardock Forums Top

Thanks for reporting that. I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #27 from Stardock Forums Top

Quoting schaefer2, reply 25

It works in a sandbox. But not sure, because in the sandbox I can not see and/or control display settings.
End of schaefer2's quote

The reason for using sandbox is to see if there is a potential conflict with something else you have installed, what is the widget software you are using and do you have any other "desktop modification" software installed?

 

Paul Scroggins
Associate Technical Support Analyst

Offworld Trading Company
Reply #28 from Stardock Forums Top

Quoting schaefer2, reply 20

To add, in the Nvidia Controlpanel alle settings are on standard/default
End of schaefer2's quote

If you disable that Nvidia software (that often has an overlay), does it still happen?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #29 from Stardock Forums Top

Quoting TPScroggins, reply 27


Quoting schaefer2,
reply 25

It works in a sandbox. But not sure, because in the sandbox I can not see and/or control display settings.

The reason for using sandbox is to see if there is a potential conflict with something else you have installed, what is the widget software you are using and do you have any other "desktop modification" software installed?

Paul Scroggins
Associate Technical Support Analyst

End of TPScroggins's quote

The widget software (Rainmeter) is not the problem. I tried the whole thing with a clean account, where Rainmeter is not running. Beside Start11, nothing of that kind is running.

 

Reply #30 from Stardock Forums Top

Quoting sdRohan, reply 28


Quoting schaefer2,
reply 20

To add, in the Nvidia Controlpanel alle settings are on standard/default

If you disable that Nvidia software (that often has an overlay), does it still happen?

Sean Drohan
Stardock Product Lifecycle Manager

End of sdRohan's quote

Beside the Nvidia Desktop Manager, which I do not have installed, there is nothing to uninstall. The Nvidia Control Panel ist part of the driver and can not be uninstalled separately.

What I do not understand, why does the Folder Portal fence works and the other not. Is there such a technical difference?

Reply #31 from Stardock Forums Top

Quoting schaefer2, reply 30

What I do not understand, why does the Folder Portal fence works and the other not. Is there such a technical difference?
End of schaefer2's quote

There is a substantial difference and knowing that they are rendering differently for you is valuable.

This has been pushed up the food chain here and the devs are working on finding a root cause \ possible solution. 

Keep an eye on this thread for updates.

Thanks for the report and time taken to test \ reply, schefer2.

Sean Drohan
Stardock Product Lifecycle Manager

 

 

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Reply #33 from Stardock Forums Top

Otto, when you see the icon artifacts from a roll-down Fence, are you able to interact (click to select, lasso, etc) with them in the places they show... or no, they are just visually there but not interactable.

Also, when this happens, does a F5 (refresh) work to clean up the artifacts?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #34 from Stardock Forums Top

Sean, I can not interact with the artifacts. Clicking on them or in the area of the fence makes them disappear. F5 also clears the artifacts.

Otto