Cannot Activate Fences Version 2

from Stardock Forums

I don't think this will help anyone else, but I was told I need to post here....

On August 21 2014, I ordered a copy of Fences 2. The order number was 3264810. The receipt was sent to Keith Russell at xxxxx@spamex.com . (This is an address I was using only for PayPal at the time.)

An order for other products on the same day was sent to Keith Russell at xxxxxxx@spamex.com (an address I was using only for Stardock).

I just re-installed version 2.13. When I try to activate Fences with either of these email addresses, it fails. Logging into Stardock failed to activate it, at well.

I may have used either the name Keith Russell or the name Warren Russell to order. It's also possible I used a different custom address like xxxxx@spamex.com, xxxxx@xemaps.com, or xxxxxxxx@magicspeller.com.

Can you help me, please?

Requested Information:

Windows version: Windows 11 (latest version)

Hardware: I can send you more information if you need it, but it's a powerful fairly recent Microsoft desktop.

Has the app ever worked: Yes, I activated it right after buying it, and it worked fine.

Error Message: Email is not valid for this product key.

 

Edited out all your email address. Please don't post email on public forum.

fences version 2 activation
28,783 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

I honestly doubt Fences 2 would work decently with W11. Fences 2 worked on Windows 7 / Windows 7 x64 / Windows 8 / Windows 8 x64 / Windows Vista / Windows Vista x64 / Windows XP / Windows XP x64

You're having so many problems with activation that personally, I'd opt to purchace Fences 4 but not an upgrade option because you can't activate your Fences 2...it'll cost $9.99 for a 1 year sub. 

https://www.stardock.com/products/fences/

It's up to you, of course.

Elemental: Reforged