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patrikohlin
patrikohlin
Join Date 10/2013
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Cannot function on Lenovo ThinkPad P16s AMD

March 23, 2023 5:49:00 AM from Stardock ForumsStardock Forums

Recently bought an Lenovo ThinkPad P16s AMD. Installing Start11 breaks Explorer.exe, as in it keeps crashing and cannot start, which makes PC unusable. If Start11 is removed, PC functionality is restored. This has been tested on two separate machines and result is the same. Is there a way to make Start11 work on my device?

Edition Windows 11 Enterprise
Version 22H2
Installed on ‎2023-‎03-‎23
OS build 22621.1413
Experience Windows Feature Experience Pack 1000.22639.1000.0

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patrikohlin
basj
Join Date 03/2001
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Reply #1 March 23, 2023 5:58:39 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Try this, uninstall Start11, reboot immediately (important), download and install the latest version from link mentioned in here: https://forums.stardock.com/517565. Reboot again after the install. Retest and report back here.

Thanks
Basj,
Stardock Community Assistant.

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patrikohlin
patrikohlin
Join Date 10/2013
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Reply #2 March 23, 2023 8:33:20 AM
from Stardock ForumsStardock Forums

Hi Basj,

I tested both the 1.4.2. beta and the 1.4.11 versions and both behave the same way as my original post describes.

Br,
Patrik

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patrikohlin
basj
Join Date 03/2001
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Reply #3 March 23, 2023 9:01:18 AM
from Stardock ForumsStardock Forums

Do you have Forcepoint/Websence installed in the system. Or something similar?

Thank you,

Basj,
Stardock Community Assistant

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patrikohlin
patrikohlin
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Reply #4 March 23, 2023 10:31:20 AM
from Stardock ForumsStardock Forums

I don't see any application called Forcepoint or Websense. I do not know these applications but from a quick search they appear to be some endpoint security applications.

I looked through my application lists and it does not appear to have any 3rd party security applications installed. But it is a corporate device so it is possible that there are GPOs related to this. Anything specific I should look for?

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patrikohlin
basj
Join Date 03/2001
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Reply #5 March 23, 2023 10:49:36 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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patrikohlin
patrikohlin
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Reply #6 March 23, 2023 11:43:00 AM
from Stardock ForumsStardock Forums

OK thank you. Please let me know if there is any information from me that could assist.

Br,
Patrik

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patrikohlin
TPScroggins
Join Date 03/2022
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Reply #7 March 23, 2023 11:52:10 AM
from Stardock ForumsStardock Forums

I would check with your corporate IT department first, they could potentially be blocking something that might cause your issue

Paul Scroggins
Associate Technical Support Analyst
 

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patrikohlin
patrikohlin
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Reply #8 March 24, 2023 3:55:54 AM
from Stardock ForumsStardock Forums

They will not be able to answer that. What dependencies does Start11 have?

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