Cancel recent purchase

from Stardock Forums

I just made a mistake and made a purchase of $42 before I found out that I had the option to renew my original subscription for $20. I would like to cancel the first one and leave the $20 one.

accounts and activation help
1,658 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the prefund option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13.

Thanks
Basj,
Stardock Community Assistant