Cancel recent purchase
I just made a mistake and made a purchase of $42 before I found out that I had the option to renew my original subscription for $20. I would like to cancel the first one and leave the $20 one.
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
I just made a mistake and made a purchase of $42 before I found out that I had the option to renew my original subscription for $20. I would like to cancel the first one and leave the $20 one.
Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the prefund option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13.
Thanks
Basj,
Stardock Community Assistant
Welcome Guest! Please take the time to register with us.