Clicking on Folder Portral documents issue...

If I clickk on document, it craches Fences

If I  click on a document in a Fences Portal, Fences crashes.

If I right-click and click Open or Edit, everything works fine.,

By the way, right-clicking on Excel gives the option to Open; Word gives the option to Open or Edit.

7,882 views 9 replies
Reply #1 Top

on Bet 4.10 on windows 11 Insider Beat Channel

Reply #2 Top

Hello,
Sorry to hear you are having issues. But, do know that Stardock does not support Windows 11 Insider/Beta version. It is best if you can supply us with the full Windows 11 version numbers. Use Winver.exe. We appreciate your report.

 

Thanks
Basj,
Stardock Community Assistant.

Reply #3 Top

Hi 310714

I am not able to reproduce your issue with the current beta and build 25300.1000, is it happening with certain file types or anything that you click on?

Paul Scroggins
Associate Technical Support Analyst

 

Reply #4 Top

Word and Excel documents crash Fences if I click on the icon in the folder. If I right-click & open it, all works fine.

Wish I could tell you more.

Reply #5 Top

Quoting 310714, reply 4

Word and Excel documents crash Fences if I click on the icon in the folder. If I right-click & open it, all works fine.

Wish I could tell you more.
End of 310714's quote

What version of Office are you using?

Paul Scroggins
Associate Technical Support Analyst

Reply #6 Top

Whatever the latest beta version is.

Reply #7 Top

Quoting 310714, reply 4

Wish I could tell you more.
End of 310714's quote
Quoting 310714, reply 6

Whatever the latest beta version is.
End of 310714's quote
You could tell more. Click Help and About in Word or Excel and you will find the version number. Running winver.exe will give the full version number of your Windows.

Reply #8 Top

Version 2303, Build 16216.20004

Reply #9 Top

Also, I cannot get Fences to upgrade to Beta 4.10.2. It updates, I restart, and then it wants to still update,