Stardock Forums
Hello there. As in topic title i decided to give windowblinds 11 a try. I have windowblinds 10 in my account bought it some time ago. So i bought the 11 upgrade. But i have no key not in the emails i received not in the stardock account. Please advise...
Could you please try and go here: https://store.stardock.com/myaccount/products
Hello,
Sorry to hear you are having issues. Please use this guide to get to your product and key. Also make sure you're using the correct email, usually email link to your payment method. For example, if you was using paypal to purchase use the email address that link to paypal.
Thanks
Basj,
Stardock Community Assistant.
Ok please stop with the ... you are a noob we are here for you... and please help me out. I am not a noob i am working with computers since 1990. Ok so once again in the receipt there is no key. In the products page i only see my other products including windowblinds 10 with its serial number but not windowblinds 11 upgrade. If i request all serial numbers to be sent to my email same thing happens there is no windowblinds 11 upgrade serial number.
I can provide screenshots of account and emails and you will see there is no key for the upgrade to windowblinds 11. Order was payed with credit card there is no paypal involved here.
Hello,
Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
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