Thanks for replying. I was thinking the same thing, but this is 4 days in a row.   

Thank you! I just wonder why it would say I have 24 downloads remaining. 🤷‍♂️

Hello,
Sorry to hear you are having issues. I am not sure about Wincustomize download rule. Maybe someone, Wincustomize Admin can come in and shad some light. But, do you have both Wincusromize.com and Stardock.com account under the same email address?

Thanks
Basj,
Stardock Community Assistant.

Please raise support ticket using the link below, use account management: ask question. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14 

Thanks
Basj,
Stardock Community Assistant