Start11 1.3 Taskbar

Clash with Acrobat XI

from Stardock Forums

Well, I do not know what version 1.3 has done, but now I find that there is a clash with Acrobat XI on my Windows 11 64-bit dual screen computer. I can open up Acrobat, minimise to the taskbar, then just cannot open from the task bar again. Any open Acrobat documents then freeze up. Clicking on the close does nothing for several minutes, then all instances of Acrobat close.

None of this occurred with the previous version of Start11. What has Stardock done? Can I revert to the previous version of Start11?

start11 1.3 acrobat xi windows 11 64-bit taskbar start menu products
2,374 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello ChrisRaison,

I am not able to reproduce your issue with the current version of Acrobat on my WIndows11 machine.

Has anything else recently updated on your PC since you installed 1.3? Windows Updates? 

Paul Scroggins
Associate Technical Support Analyst

 

Object Desktop - Get all of our enhancement utilities in one suite
Reply #3 from Stardock Forums Top

It is Acrobat XI which is quite old now. But this was running happily with Windows 11 64-bit. Start11 v1.3 was the last software update a couple of days ago. Then no end of problems, but so far only with Acrobat XI. Tried the Start11 configuration which helped once, but the problem came back pretty quickly.

Reply #4 from Stardock Forums Top

I tell a lie. Sorry.

Start11 updated on 11 Oct

Microsoft Edge sneakily updated on 12 Oct

Then Dropbox, Malwarebytes and Microsoft Edge WebView2 Runtime all quietly updated earlier today.

Take your pick on what has caused the problem.

I am going to revert to a January 2022 version of Start11 I still have.

Reply #5 from Stardock Forums Top

Removed Start11 v1.3 and installed v1.1. Problem has gone away.

I think I have kept Start11 up to date whenever it has nagged, so it would seem it is likely that it is the new update v1.3 that has caused my issues.

Reply #6 from Stardock Forums Top

Quoting ChrisRaison, reply 5

Removed Start11 v1.3 and installed v1.1. Problem has gone away.

I think I have kept Start11 up to date whenever it has nagged, so it would seem it is likely that it is the new update v1.3 that has caused my issues.
End of ChrisRaison's quote

Were you running the enhanced taskbar features in Start11?

Reply #7 from Stardock Forums Top

I was using the v1.3 enhanced taskbar features. When I had problems, I did try turning off the features, but this still gave problems, but not quite the same. But the end result was still Acrobat XI freezing, then a couple of minutes later closing down.

I did not have this problem with the previous version 1.24 or 1.25 [not sure which].

If you can let me know how to download and install some of the earlier versions between 1.1 and 1.3, I could try and work out which caused the problem. I think it was 1.3 which updated two days ago although I may have delayed updating one of the revisions.