Aktivierung von Start 10 fehlgeschlagen

from Stardock Forums

Hallo.

Habe mir heute Start 10 neu gekauft. Somit besitze ich 2 Lizenzen. Im Konto taucht aber nur eine Seriennummer auf und das Programm lässt sich nicht aktivieren. Was kann ich tun, um die 2. Lizenz zu aktivieren?

Habe die 2. Lizenz heute gekauft (29.09.2022). Bitte um Hilfe. Ich habe mit PayPal bezahlt.

MfG

Jörg Nünning

xxxxx@nuenning.net (please, do not post your email address in public forum.) 

fences 4.0 neu gekauft stardock software
1,433 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. If you purchase using paypal, usually it will be linked toward your paypal linked email account. Have you check to activate using that email address?

Try that, and if still fail, please raise support ticket using the link below, use the product not received option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4 

Thanks
Basj,
Stardock Community Assistant