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Stardock Thanksgiving Holiday
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by Island Dog
Dec 2, 2024 6:00

Stardock will be closed starting on November 27th and we will be returning December 2nd. We will be monitoring support tickets and forums but expect delays in responses during this time.

gevansmd
gevansmd
Join Date 12/2008
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Multiplicity

Where can I find a user's guide

September 26, 2022 6:16:12 PM from WinCustomize ForumsWinCustomize Forums

Trying to run Multiuplcity on two Windows 11 computers.  As soon as it begins I'm told since I'm using a public network (I'm at home) ot may nopt work.  Sure enough it doesn't find the laptop I with which I want share keyboard, mouse and monitor.  Is there a tutorial somewhere or can I get advice on the network?  

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gevansmd
basj
Join Date 03/2001
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Reply #1 September 26, 2022 8:36:53 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please refer to the Multiplicity User guide and its FAQ thread: https://forums.stardock.com/486104/multiplicity-support-faq. Do let us know if you still need our help. 

Thanks
Basj,
Stardock Community Assistant.

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gevansmd
RedneckDude
Join Date 04/2009
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Reply #2 September 27, 2022 3:36:52 PM
from WinCustomize ForumsWinCustomize Forums

Go to your wifi/ethernet settings and make your network private on both PCs. Voila!  All fixed.

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gevansmd
gevansmd
Join Date 12/2008
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Reply #3 September 29, 2022 10:12:39 PM
from WinCustomize ForumsWinCustomize Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Please refer to the Multiplicity User guide and its FAQ thread: https://forums.stardock.com/486104/multiplicity-support-faq. Do let us know if you still need our help. 

Thanks
Basj,
Stardock Community Assistant.

Thanks for the link!

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gevansmd
gevansmd
Join Date 12/2008
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Reply #4 September 29, 2022 10:13:07 PM
from WinCustomize ForumsWinCustomize Forums

Quoting RedneckDude,
reply 2

Go to your wifi/ethernet settings and make your network private on both PCs. Voila!  All fixed.

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Thank you dude!

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gevansmd
gevansmd
Join Date 12/2008
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Reply #5 September 29, 2022 10:41:28 PM
from WinCustomize ForumsWinCustomize Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Please refer to the Multiplicity User guide and its FAQ thread: https://forums.stardock.com/486104/multiplicity-support-faq. Do let us know if you still need our help. 

Thanks
Basj,
Stardock Community Assistant.

The link is not helpful.  Clicking the Configure Multiplicity option opens a page that begins "Once Multiplicity is installed and configured" without telling me how to configure it.  The primary PC sees the laptop and successfully connects after I enter the passcode.  It shows up on the main screen but I don't see how to activate the laptop so it can use the external keyboard, mouse and monitor.

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gevansmd
basj
Join Date 03/2001
+1513 sdemployee
Reply #6 September 29, 2022 11:25:38 PM
from Stardock ForumsStardock Forums

I don't use Multiplicity, so I can not really help you. But, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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