App Modern UI Start11

Crash Selecting App In Modern UI Menu

from Stardock Forums

Recently on my PC I have a problem with Start 11 when I try to select an app from the Modern UI App menu. Start11 crashes and also the taskbar disables and then restarts. I have a licence for both Start10 and Start11 but the problem occurs with both versions (I installed both versions alternately to see if the problem persisted). What can I do?

start menu products
1,472 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Need to know which Windows 11/10 version you test it on. Use Winver.exe to get the full version number.
  2. Have you tried purge and reinstall steps as mentioned here: [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

My window is Windows 10 version 21H2 (Built SO 19044.2006).

I tried to purge and reinstall following the steps mentioned in the link you sent but the problem still remain.

I also own a licence of Start11 and I tried to install it but th problem still remain.

Everytime I tried to install a diferent version I purged and reinstall the software and I made all the reeboting requested, but no solution.

What I can say is that the problem apperaed for the first time just some few weeks ago and I'm able to connect the problem with some specific windows update.

The version I tried to install are:

Start10_1.97

Start11_1.25

 

I don't really know what can I try further.

I purchased also a licence of Start 11 but I faced the same issue

 

 

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

Try Cleanboot [Link] and/or Sandbox [Link] 

Thank you,

Basj,
Stardock Community Assistant