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a specific monitor
Stardock Forums
Why is setting my wallpaper for a specific background greyed out? I have win 11 and would like a different background for my wallpaper and my screensaver.
Hello,
Sorry to hear you are having issues.
a little more info please .
Full version number of Windows ( use winver.exe for that )
DeskScapes version ?
How many Monitors @ what screen resolutions and Scaling at 100% or what ?
Can you show us a screenshot of what you seeing ..
AzDude
Stardock Community Assistant
Windows 11 Home. Deskscapes version 11 21H2./ OS22000. 832. build I have ONE monitor. I used to have a different image for my wallpaper and an animated background for screensaver . Now I can't. And I cannot use screensaver to show you a screenshot because as soon as I go to do that the apply background options disappear. And what does my scaling have to do with my issue?
What version of DeskScapes ( that's windows info above )
On the Deskscapes app click on About for version .
and when you say screensaver do you mean Dream ?
When I oopen the app there is no 'about'. also, it just shows as backgrounds..., but if I open website...it shows as a Dream
When you open the DeskScapes app is this what you see ?
If you click on settings you get a pop up of more settings and the About option .
Hello,
Sorry to hear you are having issues. Please post a screenshot of what your Deskscape configuration windows look like please.
Thanks
Basj,
Stardock Community Assistant.
Below, I made a short video on applying desktop wallpaper playlist and a dreams for screensaver.
Thank you,
Basj,
Stardock Community Assistant
I know how to set it up; I've used it for several years. My problem is now I cannot set a different background for my desktop from my screensaver. It is using the SAME downloaded background for both. On my pc settings I have a different picture I want to use for the desktop from MY photos. I used to be able to do this, and now I can't.
Can you post a video of your issue so we can see what is your issue and understand it better.
Thank you,
Basj,
Stardock Community Assistant
No, I cannot as it opens up a separate window that is NOT a chrome window
I open my settings on pc, go to background and select MY picture. Then I open deskscapes and it shows NO currently applied background. So I then choose the animated background I want for screensaver and go through that process. Once I do, not only is it my screensaver, but is showing as my background, too. That is all. Nothing else unusual happens. I know my tech, and I have done this process for YEARS! My settings on PC are the same.
If you want any further help need to know what version of DeskScapes
your running , you say you know your Tech , so go to your setting and
find About and get us the Version of DeskScapes .
The latest version is DeskScape11 BETA 5 is that what you have ?
or are you still on DeskScapes10 ? or 8 or what ?
Again you say your a Tech guy , when you open the DeskScape app
it opens on your Desktop , make a screenshot of that and post it back here , please .
Yes...because I told you in the beginning that I had Deskscapes 11 . Deskscape app does not open on my desktop. It opens as an app. Seriously, you don't need to try to dismiss me as not knowledgeable.
OK, So I can guide with the right link ..
Do you have Object Desktop suite of apps.?
Or do you just have a Stand alone version of the DeskScapes app ?
and Yes DeskScapes opens has an app on top of your desktop .
Can you go to settings ( About ) and see if you have DS11 Beta 5 ?
Thank You , I'm not trying dismiss you I'm trying to get the right info so
I can help you , your the only one who has ever mentioned an issue like this.
So it helps us to understand the issue by getting correct info from you .
** Also Win11 has a new update out today that may or may not help the issue
is your Win11 up to date ? What's your full version numbers now ?
AzDude
Stardock Community Assistant
Hello,
Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling
Reboot and ReInstall the latest version from your Account Page https://store.stardock.com/myaccount/products/
your download will be this version
Reboot again , test and report back .
AzDude
Stardock Community Assistant
BTW...I jsut realized I had to renew OBjectdesktop, which I did, and that won't activate.. Should I purge ALL of your products and reinstall, because NONE of them are showing that I have a current subscription.
Hello,
Sorry to hear you are having issues.
I see you had an issue in one of your other threads that had to be fixed by support
Seems this issue will have to be also , so submit a ticket to support here ( just one
ticket only https://stardock.atlassian.net/servicedesk/customer/portal/4
and wait for a response .
Just explain your issue so they can get it fixed .
These tickets are answered in the order received so wait your turn , please .
AzDude
Stardock Community Assistant
Update. I have now paid for all and updated (in any case, the items I had and wanted). It seems to be working ok now. Sorry, I didn't remember that I had let them lapse.
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