Sorry to hear you are having issues.
The best way to get help with any of our apps is to post your issue /question here in the forum
and other members or Mods will be here to help .
Always add info like windows and app version your working with and when it applies show a
screenshot or a video capture if needed to show your issue .
There are these links that can help also .
2 - https://forums.stardock.com/ on this link click on the app and scroll
to the FAQ link to see other info that may apply , some apps like Multiplicity
you will find a complete how to manual .
Stardock Community Assistant