Mouse disappearing

from Stardock Forums

multiplicity has been working fine for months but all of a sudden yesterday anytime i move my mouse off my primary computer the mouse disappears totally.  it's like it goes into limbo cuz i can't interact with either computer.  The keyboard also stops working so all control is gone from both PC's.  Nothing has changed on either pc.

 

Any ideas how to fix this as it's super annoying and the only way i can fix is to restart the PC and unload multiplicity totally.

multiplicity
3,765 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from Stardock Forums Top


multiplicity has been working fine for months but all of a sudden yesterday anytime i move my mouse off my primary computer the mouse disappears totally.  it's like it goes into limbo cuz i can't interact with either computer.  The keyboard also stops working so all control is gone from both PC's.  Nothing has changed on either pc.

Any ideas how to fix this as it's super annoying and the only way i can fix is to restart the PC and unload multiplicity totally.
End of quote

The way that reads it's as if it's actually going to a PC \ monitor you are not aware of - meaning, it's actually switching but you are not interacting with what it has switched to.

On the MP Seamless grid, on the two PCs in question are on it, yes?

Sean Drohan
Stardock Support Manager

Object Desktop - Get all of our enhancement utilities in one suite
Reply #3 from Stardock Forums Top

that's an accurate way to describe it.  Its going to a third non existent computer.  The Grid only shows two computers, same two that have always been there.

Reply #4 from Stardock Forums Top

Quoting swampthing1117, reply 3

that's an accurate way to describe it.  Its going to a third non existent computer.  The Grid only shows two computers, same two that have always been there.
End of swampthing1117's quote

Perhaps the quickest way to resolve this is to purge and reinstall on each PC:

https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

Sean Drohan
Stardock Support Manager