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Mishraankit98
Mishraankit98
Join Date 01/2022
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Installation Error

User Permission: Admin missing

May 20, 2022 4:01:01 AM from Stardock ForumsStardock Forums

Hi Team,

When trying to install groupy, I am getting below error, even though I am part of Administrator group.

 

Please assist

groupy
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Mishraankit98
basj
Join Date 03/2001
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Reply #1 May 20, 2022 5:21:33 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows 7,8,10 or 11? And its full version numbers. Please use Winver.exe to get those.
  2. Groupy version?
  3. System CPU, Intel, AMD or ARM Snapdragon etc?

Thanks
Basj,
Stardock Community Assistant.

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Mishraankit98
Mishraankit98
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Reply #2 May 20, 2022 7:16:18 AM
from Stardock ForumsStardock Forums

Groupy Version: Latest from 'My Downloads' page

System CPU: 

 

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Mishraankit98
basj
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Reply #3 May 20, 2022 7:21:53 AM
from Stardock ForumsStardock Forums

Groupy version?

Thank you,

Basj,
Stardock Community Assistant

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Mishraankit98
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Reply #4 May 20, 2022 8:36:39 AM
from Stardock ForumsStardock Forums

groupy version is 1.50

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Mishraankit98
basj
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Reply #5 May 20, 2022 9:10:07 AM
from Stardock ForumsStardock Forums

Please refer to this Groupy FAQ and click the link Install Error: "This Operation has been cancelled due to the restrictions in effect on this computer." Try those and report back.

Thank you,

Basj,
Stardock Community Assistant

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Mishraankit98
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Reply #6 May 20, 2022 10:13:20 AM
from Stardock ForumsStardock Forums

From the link,

there is no key called DisallowRun in the system

 



Also, Don't Run Specified Windows applications is already set to Not Configured

 

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Mishraankit98
basj
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Reply #7 May 20, 2022 11:15:27 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Mishraankit98
sdRohan
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Reply #8 May 20, 2022 11:25:39 AM
from Stardock ForumsStardock Forums

If you create a new Windows Amin account on the PC, does it install under it?

Sean Drohan
Stardock Product Lifecycle Manager

 

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Mishraankit98
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Reply #9 May 20, 2022 11:30:06 AM
from Stardock ForumsStardock Forums

I'll try this and update you. I am travelling now, so please expect the next update by 13:00 IST, Saturday

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Mishraankit98
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Reply #10 May 24, 2022 1:56:30 AM
from Stardock ForumsStardock Forums

Hi Team,

 

I created another admin account. It does not install under it

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Mishraankit98
sdRohan
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Reply #11 May 24, 2022 3:02:07 AM
from Stardock ForumsStardock Forums

Quoting Mishraankit98,
reply 10

Hi Team, 

I created another admin account. It does not install under it

With the same error, we assume?

If you right-click and select 'run as administrator', what happens?

Sean Drohan
Stardock Support Manager

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Mishraankit98
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Reply #12 May 24, 2022 3:49:45 AM
from Stardock ForumsStardock Forums

Hi,

It throws the same error. Tried running as admin as well, but still the same issue

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Mishraankit98
sdRohan
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Reply #13 May 24, 2022 9:14:28 AM
from Stardock ForumsStardock Forums

Quoting Mishraankit98,
reply 12

Hi,

It throws the same error. Tried running as admin as well, but still the same issue

Quoting Mishraankit98,
reply 10

I created another admin account. It does not install under it

I have never seen that not work.  Is this a work PC or personal?  If the former, what did your IT people have to say about the error?

Sean Drohan
Stardock Product Lifecycle Manager

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Mishraankit98
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Reply #14 May 24, 2022 9:21:39 AM
from Stardock ForumsStardock Forums

It's a work PC. I can install all other softwares like visual studio, explorerMax, notepad++. 

 

The issue is only with Groupy.

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Mishraankit98
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Reply #15 May 24, 2022 9:34:26 AM
from Stardock ForumsStardock Forums

I think I got the issue.

Looks like Groupy is using some COM component, that is getting blocked.

 

Since, this is my work PC, I cannot modify the permissions.

If you guys need any further info from me, please feel free to ask. Else you can close the ticket.

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Mishraankit98
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Reply #16 May 24, 2022 9:39:58 AM
from Stardock ForumsStardock Forums

Quoting Mishraankit98,
reply 15

Since, this is my work PC, I cannot modify the permissions.

That is interesting and not something we have seen before (we have seen the error, not this cause).  I would still be interested in what your IT people have to say about it - if it can be allowed or worked around.

Sean Drohan
Stardock Product Lifecycle Manager

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Mishraankit98
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Reply #17 May 24, 2022 10:03:25 AM
from Stardock ForumsStardock Forums

I don't think the IT team will allow modifying the permissions for single employee, that too for a single app

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Mishraankit98
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Reply #18 May 24, 2022 11:19:17 AM
from Stardock ForumsStardock Forums

Quoting Mishraankit98,
reply 17

I don't think the IT team will allow modifying the permissions for single employee, that too for a single app

The thing is, many corporations (much like yourself), are looking for tools that make their employees more productive.  You may be introducing them to something that could help with that.

In any case, if you go to your people and they have questions or requests (changes they would like to see), pass them along for consideration here, please.

Sean Drohan
Stardock Product Lifecycle Manager

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