Gap between windows

Hello,
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Basj,
Stardock Community Assistant

I would like to know exactly what 'gap' means here but guessing, look at these two options

Sean Drohan
Stardock Support Manager

Are you saying the mouse goes off the screen on one computer but then you have to move it a lot for it to show again on the next computer?

If so this means you have an additional monitor configured on one of those computers and the mouse is on that.

Thanks!

I did try to top of those two settings last night and it did not help

I did try the top of those two settings last night and it did not help. The gap is a phantom display when only two monitors are in the array

There are only two computer. Left computer has two monitors and then a third monitor on the second laptop. None of the setting above change the behavior of a phantom between the right-most monitor on first laptop to the 3rd monitor on the 2nd laptop. It worked perfectly when the 2nd was left/primary with two monitors and an older laptop on the right with 3rd monitor. So what was once primary is no secondary and a new laptop is now primary. A few days ago, I had the additional older laptops aligned left and bottom and that was when I first notice the gap. Those laptops are no longer in the primary's config.

Eliminate every additional monitor for testing - just 1 on the primary and if the Secondary is a Laptop, just its own display, no additional monitor attached. 

Does it work then?  If so, at what point, adding one monitor at a time, does it fail?

Sean Drohan
Stardock Product Lifecycle Manager

Same behavior with just two monitors - a phantom between the two

If you can move your mouse onto what seems to be a phantom display (so more than a small amount of pixels) then that display exists somewhere.

Either Multiplicity has been told about another computer in the grid between the two you are controlling (and it is turned on - or InstantOn power saving), or there is another monitor either to the right of the primary or to the left of the secondary computer.

Multiplicity itself isn't able to create this effect on its own as once you hit the edge of the screen you physically cannot go any further.  An easy way to see which computer has the dummy display is to press the windows key when you are off the edge of the primary.  Whichever computer has the extra display will show the start menu.

Now that said there is another possibility which is you set the option to only switch when momentum is higher than a certain amount.  This would stop switches until the mouse moved quickly enough.

When I got the Windows key in the phantom area, there is no pop-up - only when the mouse is in either actual screen. I never changed any default switching setting since installing Multiplicity on this new laptop about a week ago.

I found the problem. The "gap" was the closed laptop lid acting as a 3rd monitor.

It is recurs on reboot until I open and close the lid. Then I am good until next reboot