Error 403 on store.stardock.com/myaccount/products/

Hello,
Sorry to hear you are having issues. I have no issue getting to it. Try a different browser maybe?

Thanks
Basj,
Stardock Community Assistant.

Tried three different browsers now (Vivaldi, MS Edge, Firefox), all give me the 403. So it is probably not browser related. But it might be related just to my account.

Also tried all the different links related to my account. Everything going to forums.stardock.com works just fine, the two links going to store.stardock.com (https://store.stardock.com/myaccount/products/ and https://store.stardock.com/myaccount/orders) do not work, giving the 403 error.

I also remember downloading the Start11 1.21 beta version from the downloads site on April 16th so it definitely still worked then.

Hello,
Please raise support ticket using the link below, use account management. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant

Seems to have been a problem with the IP address I got from my internet provider. After changing the IP everything now works again.

Great, glad it working again.

Thank you,

Basj,
Stardock Community Assistant