The unsubscribe page is broken

https://forums.stardock.com/subscriptions/unsubscribe
from Stardock Forums

The unsubscribe page says: 'To stop receiving emails from individual posts, mouse over the post below, click on the Subscription Options button, then select the "Do not email me updates for this post" option.' Yet, which is the subscription options button? The one showing a star? I clicked on that icon and nothing happened. I tried two browsers: Firefox and Chrome. Please fix this.

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3,668 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

'Please keep an eye on this thread for any updates.' Given the problem at issue, it is hard for me not to do that . .

 

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

If you unsubscribe from the WinCustomise forum 

page the unsubscripe option will work .

Reply #4 from Stardock Forums Top

@AzDude

I do not believe that I am subscribed to the WinCustomize forum. Or at least the subscriptions page does not show that subscription.

 

@Basj

Given that the problem is not yet fixed, and given my experience of Stardock (not) fixing things, I am not holding my breath. Indeed I suspect that I will have to block, client-side, all Stardock email. I can just about put up with the brokenness of Stardock's software, but to have the support forum (which is also, er, the bug tracker) malfunction as well - that adds insult to injury. I did try the 'unsubscribe from all posts' (which differs how exactly from the 'stop emailing me' option?) and the webpage confirmed the action, but the little yellow stars on the page continued to show yellow and partly for that reason I have no confidence that the action took.

Reply #5 from Stardock Forums Top

Having this same issue, finally decided to report it, both Firefox and Edge.  The star icon does nothing when clicked.  I keep getting emails for threads that I no longer want to be subscribed to but it's been 4 months since reported and hasn't yet been fixed.  Can you please give this some attention or give us another way to unsubscribe from threads in the meantime?  Or just remove my subscriptions for all threads?