Start11 won't work after rebooting

Hello,

Start11won't work after rebooting.

Already used https://cdn.stardock.us/support/uploads/Purge_StartALL.zip and reinstalled the latest verison.

It would be nice if you can check the video I recorded : https://we.tl/t-Hl3zzsMBid

Thank you.

 

2,347 views 5 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. I saw the video. Look like something is blocking Start11 from function properly. May I know what is that app appear (Center of tastbar with big "S" Icons on it? Refer screenshot below. My guess, that app might blocking your start button click?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

Thanks for watching the video.

It's Input Method :pinyin.sogou.com

I believe this is not the reason.

 

Reply #3 Top

Just to be sure, as a test, please uninstall that, reboot and retest and see if the issue still there.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

Hi, it's not working.

Reply #5 Top

If you not on latest Start11 V1.21 beta, please get it from here : https://forums.stardock.com/511466.

If you already on V1.21 please try Cleanboot :  https://forums.stardock.com/505872/start11-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant