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johnldove
johnldove
Join Date 11/2012
0

Taskbar broken

Reinstall previous version?

March 19, 2022 9:01:46 PM from Stardock ForumsStardock Forums

The taskbar keeps getting offset and will not show the menu. It is stuck at the top, even though I did not put it there. Can I roll back to the previoius version?

start menu products
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johnldove
basj
Join Date 03/2001
+1520 sdemployee
Reply #1 March 19, 2022 9:47:34 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system please.

  1. Windows 10 or 11? And its full version numbers. You can use Windows "Winver.exe" to get to it.
  2. Start10 or 11? And its version numbers.
  3. A screenshot of your offset taskbar.
  4. Do you have Stardock's ObjectDock installed?

Thanks
Basj,
Stardock Community Assistant.

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johnldove
johnldove
Join Date 11/2012
0
Reply #2 March 19, 2022 10:51:56 PM
from Stardock ForumsStardock Forums

Win 11 21H2 build 22000.556

Start 11 1.16   Start11_1.16-j140-Setup

 

No ObjectDock installed

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johnldove
basj
Join Date 03/2001
+1520 sdemployee
Reply #3 March 19, 2022 10:58:15 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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johnldove
johnldove
Join Date 11/2012
0
Reply #4 March 20, 2022 3:22:17 AM
from Stardock ForumsStardock Forums

I did as you suggested, but the taskbar keeps shifting down about 1/9th of an inch at the top and the menu does not appear.

I have used the batch file to completely remove  the newest version.

Is there any way to install the previous version?

Blessings and thanks,
John

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johnldove
Neil Banfield
Join Date 04/2001
+1034 sdemployee
Reply #5 March 20, 2022 5:24:19 AM
from Stardock ForumsStardock Forums

The 1.11 release should be downloadable from your downloads on the Stardock store.

We are aware of the issue you are reporting and hope to have that resolved in an update this week.  It only happens on some machines.

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johnldove
johnldove
Join Date 11/2012
0
Reply #6 March 20, 2022 5:37:23 AM
from Stardock ForumsStardock Forums

Ok. I'll wait. Thank you! 

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johnldove
johnldove
Join Date 11/2012
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Reply #7 March 21, 2022 12:04:26 AM
from Stardock ForumsStardock Forums

I tried to find the 1.11 release, but I could only find the latest release. Can you please tell me where, specifically, I can find the 1.11 release?

Blessings and thanks, 
John

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johnldove
PhoenixRising1
Join Date 08/2021
+306
Reply #8 March 21, 2022 12:48:57 AM
from Stardock ForumsStardock Forums

This link

https://store.stardock.com/myaccount/products

You should have two options. Beta download and download. the regular download is v1.11

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johnldove
johnldove
Join Date 11/2012
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Reply #9 March 21, 2022 1:31:32 AM
from Stardock ForumsStardock Forums

Thank you!

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johnldove
johnldove
Join Date 11/2012
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Reply #10 April 6, 2022 6:46:44 PM
from Stardock ForumsStardock Forums

I just got an email saying that the beta is over and and version 1.2 is ready to download and install.

Have the problems we discussed above all been fixed in this release?

Blessings and thanks,
John

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johnldove
Neil Banfield
Join Date 04/2001
+1034 sdemployee
Reply #11 April 6, 2022 6:48:38 PM
from Stardock ForumsStardock Forums

We believe so yes.

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johnldove
johnldove
Join Date 11/2012
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Reply #12 April 6, 2022 7:48:04 PM
from Stardock ForumsStardock Forums

Thank you, I'll give it a try. I'll let you know.

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