Cart Search
New Topic
Forum Home | Login
RSPRob
RSPRob
Join Date 02/2022
0

Error Retrieving File

March 16, 2022 12:15:18 PM from Stardock ForumsStardock Forums

When I click on the install for  Start11 I get an error message saying Error Retrieving File.  What do I need to do so that it will install?

stardock software
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
AzDude
Join Date 11/2002
+521 sdemployee
Reply #1 March 16, 2022 12:26:57 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Try re downloading the file see if that works , should just be a one click install

 


AzDude
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
RSPRob
Join Date 02/2022
0
Reply #2 March 16, 2022 1:34:27 PM
from Stardock ForumsStardock Forums

The Object Desktop interface gives that error message on any of the shown items when I click the install button - no matter if a fresh download.

Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
AzDude
Join Date 11/2002
+521 sdemployee
Reply #3 March 16, 2022 1:47:05 PM
from Stardock ForumsStardock Forums

Are you talking about downloading from your account page from My Downloads ?

Or downloading from Object Desktop Manager app ?

Or do both give the error ?

Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
RSPRob
Join Date 02/2022
0
Reply #4 March 16, 2022 2:16:46 PM
from Stardock ForumsStardock Forums

from the Object Desktop Manager app - tried a new download of Object Desktop - same error message when I go to try to install any of the apps in Object Desktop Manager

Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
AzDude
Join Date 11/2002
+521 sdemployee
Reply #5 March 16, 2022 2:29:27 PM
from Stardock ForumsStardock Forums

Quoting RSPRob,
reply 4

from the Object Desktop Manager app - tried a new download of Object Desktop - same error message when I go to try to install any of the apps in Object Desktop Manager

Can you delete that ODM and go to your account page My Downloads 

and install the latest version of Object Desktop Manager .

Try that see if that works for you and report back please.

I myself download right from My Downloads from my account page rather than ODM most of the time 

try that also .

Reason for Karma (Optional)
Successfully updated karma reason!
RSPRob
WizGeek
Join Date 02/2013
+1
Reply #6 October 12, 2022 3:57:42 PM
from Stardock ForumsStardock Forums

My fix was to unblock "*.stardock.us" in the Sophos Firewall web filter.  Check your specific firewall rules to see if "stardock.com" or "stardock.us" is blocked.

+1
Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0   #108499   web02  Server Load Time: 00:00:00.0000047  Page Render Time: