Error Retrieving File

from Stardock Forums

When I click on the install for  Start11 I get an error message saying Error Retrieving File.  What do I need to do so that it will install?

stardock software
11,014 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Try re downloading the file see if that works , should just be a one click install

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

The Object Desktop interface gives that error message on any of the shown items when I click the install button - no matter if a fresh download.

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

Are you talking about downloading from your account page from My Downloads ?

Or downloading from Object Desktop Manager app ?

Or do both give the error ?

Reply #4 from Stardock Forums Top

from the Object Desktop Manager app - tried a new download of Object Desktop - same error message when I go to try to install any of the apps in Object Desktop Manager

Reply #5 from Stardock Forums Top

Quoting RSPRob, reply 4

from the Object Desktop Manager app - tried a new download of Object Desktop - same error message when I go to try to install any of the apps in Object Desktop Manager
End of RSPRob's quote

Can you delete that ODM and go to your account page My Downloads 

and install the latest version of Object Desktop Manager .

Try that see if that works for you and report back please.

I myself download right from My Downloads from my account page rather than ODM most of the time 

try that also .

Reply #6 from Stardock Forums Top

My fix was to unblock "*.stardock.us" in the Sophos Firewall web filter.  Check your specific firewall rules to see if "stardock.com" or "stardock.us" is blocked.

+1 Loading…