Start11 Lock Screen Wallpaper issues

Lock Screen wallpaper can not be changed from the default

from Stardock Forums

When using start11 and I activate the menu portion I am unable to change my Lockscreen wallpaper from the stock photo. I know start11 is the culprit because if I disable it ..... the functionality of changing the wallpaper comes back. I'm using Windows 11 version 21H2 build 22000.493

start menu products
3,262 views 10 replies
Reply #2 from Stardock Forums Top

I did exactly as you instructed and the result is no change. I still can only get stock blue image on my lock screen.

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. But, I changed my lock screen using this steps : https://www.thewindowsclub.com/how-to-customize-windows-11-lock-screen. And my lock screen is change. BTW, I also have Start11 installed and running on this system.

Thanks
Basj,
Stardock Community Assistant.

Reply #5 from Stardock Forums Top

Great, Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Do you know what is said to be the definition of insanity? ......Trying the same thing over and over again and expecting a different result. I've already did what you have described to the very letter and it did not work. You know what does work? Disabling Start11. Thus, logic dictates that something about Start11 is the problem. I paid 6 bucks and I love this program, but I lose my own preference for a lock screen wallpaper and that kinda sucks. If somebody could give me another Fix for this that would be great because I'm not going to do what I've already done just to get the same result. That would be insane.

Reply #7 from Stardock Forums Top

I am really sorry. My mistake. I miss that part that Mike already ask you the purge and reinstall steps and you have did it.

Next, please try, clean boot as mention here : https://forums.stardock.com/505872/start11-support-faq#cleanboot

Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #8 from Stardock Forums Top

Yes it works with the clean boot on the new user I created but the wallpaper still stays the same on my current main account

Reply #9 from Stardock Forums Top

Quoting Jake, reply 8

Yes it works with the clean boot on the new user I created but the wallpaper still stays the same on my current main account
End of Jake's quote

This indicates that something under your main account (app, setting) is the likely culprit.  It would be a process of elimination to see what actually is the cause.

You might just start with this.

https://www.minitool.com/news/use-dism-restorehealth-command-windows.html

Sean Drohan
Stardock Support Manager

Reply #10 from Stardock Forums Top

I agree. I did the DISM scan. It did not work. I've decided to disable the the lock screen with the GPE and I've disabled the wallpaper on the log-in screen. I'm ok with this work around as I did not like the hideous default wallpaper and I'm not willing to do a complete re install of my OS and numerous programs. Thanks for your help all the same.