Couldnt Add Videos from my Harddisk! Refund pls or add as feature

from Stardock Forums

I have a hugh collection of videos from Wallpaper engine. All this around 540 Videos are now useless, cause i couldnt add tham into DeskScapes. This should be standard. Every MP3 Converter for free can do the same. I take a file FROM MY HARDDISC, and could add it without problems. I have MKV and MP4. Bring it to work or refund. In this state the program is kinda useless. 

deskscapes
13,723 views 9 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. What error did popup when you try to add those video into your playlist?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

So i need to use the playlist? Well, the program is overloadet with features. Wasnt seen this. 

 

Edit:Trouble again. MKV seems not working. Just see jpgs. Without this codec i couldnt use it.

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Allright.

Reply #5 from WinCustomize Forums Top

Hello,

Sorry to hear you are having issues.

What version of DeskScapes are you using ?

Version on Windows ( full numbered version ) ?


AzDude
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Its Deskscapes 11 Version 11 Beta 5. On Windows 11. Mp4 just run fine. But it dont initiate mkv files.

Reply #7 from Stardock Forums Top

Quoting RaaGaan, reply 6

Its Deskscapes 11 Version 11 Beta 5. On Windows 11. Mp4 just run fine. But it dont initiate mkv files.
End of RaaGaan's quote

MKV files will NOT work with DS11, only MP4, AVI or WMV (wmv uses more CPU uages though ) 

for images Jpeg or png .

Reply #8 from Stardock Forums Top

MKV is not supported simply because it's not a video format. The Matroska Multimedia Container is a free and open container format, a file format that can hold an unlimited number of video, audio, picture, or subtitle tracks in one file. However, you can try to rename a videoname.mkv file to videoname.mpg and if that mkv-container has a valid video file, you will be able to use it as a Descapes dream. A more ideal solution would be to convert your mkv-files to mpg.

Reply #9 from Stardock Forums Top

I convertet all my MKV to MP4. Is there a way to convert "Dream" files either? I wanna have tham all to one place. Also i wanna change the Dreams download folder from User Documents (SSD) to G: (HDD).

Edit: No refund anymore, pls. Software works! Did someone still know, how to convert a .dream file? So i can bring tham all in one format to my Harddisk. I like it simple and clean.