KVM can't move to secondary system when certain apps active

from Stardock Forums

Good Afternoon,

I have an issue in which Multiplicity 3.57 will not allow my mouse/keyboard to move to a secondary system while certain applications are active on the primary machine.  In this particular scenario, I want my CCTV system up on my primary machine, while I do work on the secondary machine (in seamless mode).  If I have Outlook active on the primary machine, everything works fine.  In fact, MOST applications, as the active application, work fine, but certain applications seem to confuse Multiplicity.  When one of these applications (like the CCTV app) are active, the mouse pointer hits a wall at the limit of the primary machine's visual limit.  If I minimize the offending app, then the mouse pointer will move seamlessly to the secondary machine for work to be done.  What can I do to make Multiplicity work seamlessly regardless of what application is active on the primary machine?

 

Thanks!

multiplicity
5,654 views 8 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

What apps don't work for you ?

What version of Windows ?

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hey AzDude,

The most problematic app is "LorexCloud", which is the app to monitor CCTV cameras.  I know there have been others, but this is the one I want up 75% of the time while I'm working.

I am running Windows 10 Pro 20H2.

 

Thanks

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #4 from Stardock Forums Top


  When one of these applications (like the CCTV app) are active, the mouse pointer hits a wall at the limit of the primary machine's visual limit. 
End of quote

Is the app in question full screen or windowed?  If the former, full screen, try windowing it and see if it still happens.

Sean Drohan
Stardock Support Manager

Reply #5 from Stardock Forums Top

Hey Sean,

I have tried it both maximized and windowed.  I get the same result.

 

Thanks

Reply #6 from Stardock Forums Top

Quoting sarge338, reply 5

Hey Sean,

I have tried it both maximized and windowed.  I get the same result. 

Thanks
End of sarge338's quote

I gather it's just this one app, yes?

We see this sometimes with games, that they grab the cursor and wont let it go.  In such cases, clicking off the app when it is windowed, say the desktop giving it focus, is the workaround.

Sean Drohan
Stardock Support Manager

Reply #7 from Stardock Forums Top

Sean,

You nailed it!  This isn't the only app, but this is the one that I want used the vast majority of the time, so I can keep an eye on the facilities as I work.  Thanks for the help!!

 

Reply #8 from Stardock Forums Top

Quoting sarge338, reply 7

You nailed it!  This isn't the only app, but this is the one that I want used the vast majority of the time, so I can keep an eye on the facilities as I work.  Thanks for the help!!
End of sarge338's quote

Awesome, glad that worked for you and you are most welcome.

Sean Drohan
Stardock Support Manager