Product key issue with Fences 4

from Stardock Forums

I purchased Object Desktop which I belive includes Fences 4.  When I start my computer, however, Fences 4 brings up the Product key window.  Do I need to purchase it separately?  

fences
8,407 views 11 replies
Reply #1 from Stardock Forums Top

Same problem here. If Fences 4 requires different product key, why Object Desktop shows it as upgrade?

How can I get rid of it without uninstalling Fences and losing all current fences?

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Your Object Desktop has it's own Key which is good for all your OD apps, use it 

 


AzDude
Stardock Community Assistant

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

Thanks, that did it, I didn't realize you put the OD key into fences.  I like the easy solutions!

Reply #4 from Stardock Forums Top

Glad your all set now :thumbsup:  

Reply #5 from Stardock Forums Top

Still not working. I do not see anything on the My downloads page.

If I try to activate it through the account, it says Fences 4 is not assigned to me.

However, if I try to activate it with the key I got via email on K 2021.06.15. 23:59 , it says my email is invalid.

PLEASE.

The email address Adam*****@hotmail.hu is perfectly valid, used every day. Yes, it's domain name is HOTMAIL, and yes, it's tld is HU.

You have sent the activation code to this address (actually, a renewal) on K 2021.06.15. 23:59 from Stardock <mailer@fastspring.com>,

Order number: STARDOCK210615-2481-36693 Date: 6/15/2021 5:58:27 PM

 

PLEASE don't block my email address and my access!

Reply #7 from Stardock Forums Top

Thanks!

Linked site does not looks like too inviting to report the problem, I have two options, profile management or purchase/refund. I go the profile route because at there there is at least an email topic...

Reply #8 from WinCustomize Forums Top

Not sure what you want but if you want to Merge an old email addy to 

a new one you might be using now go here https://www.stardock.com/accounts/registrations/

if you want a refund go to the portal link above in Reply #6

Are you sure you have a Fences4 Key because it's different than a Fences 3 key.

Reply #9 from Stardock Forums Top

Best solution would be to keep using my existing email.

I have an Object Desktop subscription valid till 2022-06-16. The update (not upgrade!) option has been presented by that. I don't want to upgrade, I am not interested in anything Windows 11 related.

Reply #10 from Stardock Forums Top

If you have a Current Object Desktop you use your OD key 

for all your OD apps ..

Reply #11 from Stardock Forums Top

The final solution was that I have uninstalled Fences without deleting the settings, rebooted, and re-installed from Object Desktop. My fences, first time in history, survived!

The ticket link strongly suggested that I have to post here - again.

Thanks for the help, I will go with the time-hallowed solution: Do not touch if f it working - I won't upgrade anything anytime soon.