Bought two

I bought two at a time

I bought two Desktops at the same time. After the payment was successful, I received two emails with exactly the same content including the activation code. After using the activation code in this email, I found that my validity period was only one year. What should I do?

7,738 views 2 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise a support ticket using the link below. Include all the details on there and Support will help you from there. Do note that Stardock is on Holidays now until 3rd Jan 2022. So Support will be slow. Appreciate your patience.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

The system isn't used to people buying 2 years at a time, but Stardock will fix it.  I have had similar issues in the past, they always fixed it for me.