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ainuke
ainuke
Join Date 01/2009
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second monitor needs interaction to load animated wallpaper

December 21, 2021 11:47:56 PM from Stardock ForumsStardock Forums

Running 10.02 on Windows 10 21H2.

I have my primary monitor set with a static wallpaper and my second monitor with the Hexcore animated screen, no screensaver set.

My issue is that the second monitor will show the wallpaper from the first monitor when the computer boots, and will keep it until I right-click on that screen. After I right-click, it progresses to the animated desktop like it should've done when it booted.

Any ideas on how to resolve this?

Thanks in advance, Erik

deskscapes
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ainuke
basj
Join Date 03/2001
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Reply #1 December 21, 2021 11:57:23 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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ainuke
ainuke
Join Date 01/2009
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Reply #2 December 22, 2021 12:50:59 AM
from Stardock ForumsStardock Forums

Thank you; will do.

 

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ainuke
AzDude
Join Date 11/2002
+555 sdemployee
Reply #3 December 22, 2021 4:46:45 AM
from Stardock ForumsStardock Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account page , Reboot , test and report back please ..

 

AzDude
Stardock Community Assistant

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ainuke
ainuke
Join Date 01/2009
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Reply #4 December 22, 2021 3:03:17 PM
from Stardock ForumsStardock Forums

Quoting AzDude,
reply 3

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account page , Reboot , test and report back please ..

 

AzDude
Stardock Community Assistant

 

That seems to have helped. I'll post back if it recurs, but as of now you can deem this "SOLVED".

Thanks for the help!

Erik 

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ainuke
AzDude
Join Date 11/2002
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Reply #5 December 22, 2021 3:14:44 PM
from WinCustomize ForumsWinCustomize Forums

Glad to hear that , do post back if you need further help ..

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ainuke
ainuke
Join Date 01/2009
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Reply #6 January 2, 2022 3:21:42 PM
from Stardock ForumsStardock Forums

Hi, 

Sorry to say, but the behavior has returned.

 

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ainuke
AzDude
Join Date 11/2002
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Reply #7 January 2, 2022 6:27:56 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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ainuke
AzDude
Join Date 11/2002
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Reply #8 January 3, 2022 10:37:35 AM
from WinCustomize ForumsWinCustomize Forums

Hello ,

Would you Please do a Clean Boot: https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot

test and report back here please.

 


AzDude
Stardock Community Assistant

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