Must we wait for version 4 for a fix to the disappearing wallpaper?

from Stardock Forums

I get the impression that the problem whereby Fences temporarily removes one's desktop background - which has been reported more than once in this forum - is not going to be fixed until version 4 of Fences. This disappoints, especially since, if I remember correctly, the problem was first reported by beta-testers who were testing a release of Fences . . 3.

Except . . I see that Fences 4 is actually out, and not in beta, but my existing copy of Fences (3.1.3.3) says that my copy of Fences is . . up to date. Dear me. Is the problem - the background one - actually fixed in Fences 4, please? EDIT: except this page advertised only Fences 3. And the checkout on the Stardock website offers an upgrade from Fences 3, but only in a currency called 'kr'. Kroner? Which country's kroner? [Edited to fix a grammatical mistake.]

fences
6,633 views 4 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from Stardock Forums Top

AzDude: thank you. In the meantime though can you not at least disambiguate the currency that is at issue?

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Stardock Forums Top

I have no idea is why I need support to chime in 

nothing like that shows up for me .

Reply #4 from Stardock Forums Top

OK, here's the problem - the one with the currency I mean (though I encountered new problems too, which I will document here).

I use a VPN. I use it with UK servers. However, the VPN is based in Sweden and this is what your software somehow detected. (I saw a mention of the country code 'SE' on your webpage - and the Swedish currency is the kroner.) I think the underlying problem is the company FastSpring, which you use for payments. I know from experience what others know: that company is bad.

Having bought the upgrade - with my VPN disabled - I clicked a link that your site (or FastSpring's) provided to download an installer. It opened a blank tab (in the browser that I was using at the time, which is Firefox Extended Support Release). A link in an email - an email I received as well - worked. Did I mention that FastSpring is bad?

Oh, and after installation the installer told me I would need to reboot. It offered me the option to reboot immediately. I declined. It then . . asked me to activate the software and I seem now to be running Fences 4 having declined the allegedly necessary reboot. Except, ah, some ten minutes later a window pops up the gist of which is that Fences will not work properly without a reboot or without running something from the Task Scheduler. Obviously, all this could be done more clearly.

I note also that it is harder to find this list of new features than it should be. There seem to be only two new features. I see no detailed changelog. Weirdly, the page that I just linked is by Stardock and yet talks about Stardock in the third person.

I am not interested in replies about any of this. Rather, please just fix all your stuff.

EDIT: also, greyed-items are, when using dark mode, too greyed-out: screenshot.