No registration information was received

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Hi,I've pay for updata fence 4, the paypal trading code is ： Mod Removed  , But No registration information was received.my email is Mod Removed ,The registration name:Ken Hor

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Reply #2 from Stardock Forums Top

Hi,I've pay for updata fence 4, But No registration information was received，Why didn't anyone follow up on it? Why？do you have sevice email? 

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Reply #3 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Have you use the link provided above to raise a support ticket? If you did, can you please post the ticket numbers here so we can forward it to Support.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Thank you, I have forward your Ticket number to Stardock Support Team for their assistance. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant