Paid for upgrade but it doesn't download

from Stardock Forums

Running Fences 3.1.3.3. I went to the upgrade page, filled in the form including credit card stuff, got back "paid 8.55", the nothing. It didn't take me to where I can do the download.

How to do it?

TIA.
CellistPhil.

 

fences
8,498 views 3 replies
Reply #1 from Stardock Forums Top

I was about to log out and noticed that my cart show (1). I guess that means I had 1 item in my cart:blush:  I'm certain I had filled in the form and gotten the amount back, but I must not realized that I needed another click to actually pay it. Anyway, I've now downloaded and activated and I'm happy.

Thanks. Cellistphil.

Reply #2 from Stardock Forums Top

I retract I've now downloaded and activated and I'm happy. I've been billed twice for my one download. I take responsibility for the double-billing but I've spent the last 30 minutes trying to find a way to get a refund of one of those charges. Manage Account. Accounts and Billing. Contact (of course I can only contact your sales folks, not billing).

Tell me how to navigate to a billing department.

celistphil.

Galactic Civilizations III