Fences 4 free upgrade since just bought v3 on Nov 9?

order # 

STARDOCK211109-1930-16295

Hello,

Sorry to hear you are having issues.

Fill out a support ticket https://stardock.atlassian.net/servicedesk/customer/portal/4

maybe you can get a refund and or upgrade it to 4 .

AzDude
Stardock Community Assistant

ive emailed sales@ and support@ asking, and filled out a ticket.

this is the silliest support ticketing system ever

Your reference is SSN-21844

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

no one has responded to anything yet. sigh

Same question from me. I purchased V3 on 2. November. Ist there a upgrade path?

EDIT\ Just found the upgrade possibility, its a 2$ discount.  

Any chance for goodwill?

its been days and nothing from support.

Hello,

Sorry to hear you are having trouble.

What kept us from seeing it is you updating it so frequently (we sort by activity) and you creating 4 separate tickets. 

I have answered the remaining one after closing the others.

Sean Drohan
Stardock Support Manager

ah. i think it was 2, but noticed one was gone this morning.

i wouldnt have made more than one but i didnt realize the first one went thru. 

thanks for fixing this for me. i appreciate it!