Object Desktop I paid for it and never received a license

from Stardock Forums

On the 10th October I purchased Object Desktop using my PayPal account, I received an email from PayPal immediately that the payment for $29.99. 

After that I never received an email from stardock with a license, the email you have listed on PayPal is donotreply@fastspring.com how is that supposed to help your customers? after I googled for an hour I found an email support@stardock.com so I emailed you and explained the problem, I received no reply so I called your number 734-927-0677 and got the usual runaround and not able to speak to a real person so I finally was able to send a voice mail. That was 2 days ago.

Finally this morning you left me know choice but to put in a claim with PayPal

This is the worst experience I have ever had trying to purchase software, your company really sucks

Terry Hancock

Edited to delete personal info [Jafo]

object desktop
17,013 views 3 replies
Reply #1 from Stardock Forums Top


On the 10th October I purchased Object Desktop using my PayPal account, I received an email from PayPal immediately that the payment for $29.99. 

After that I never received an email from stardock with a license, the email you have listed on PayPal is donotreply@fastspring.com how is that supposed to help your customers? after I googled for an hour I found an email support@stardock.com so I emailed you and explained the problem, I received no reply so I called your number 734-927-0677 and got the usual runaround and not able to speak to a real person so I finally was able to send a voice mail. That was 2 days ago.

Finally this morning you left me know choice but to put in a claim with PayPal

This is the worst experience I have ever had trying to purchase software, your company really sucks

Terry Hancock

edited out
End of quote

Sorry to hear you are having trouble.

Your account is verified, something that can only be done if you had done it in the past.  With that, you would have created a password for the account - I see that you have on the 15th.  That would allow you to gain access to it with this link

https://store.stardock.com/myaccount/products

or:

https://www.stardock.com/support/productkeyretrieval

Sean Drohan
Startdock Support Manager

Reply #2 from WinCustomize Forums Top

Not to point, but the personal info that Jafo removed in the OP is exposed in Sean's reply.  Ahem....

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Siege of Centauri
Reply #3 from WinCustomize Forums Top

Removed number