Stuck on uninstalling services

from Stardock Forums

The title says it all. I installed Deskscapes 11 over 10 and it was never satisfactory. Either Dreams didn't autoplay or playlists never moved from the first Dream. So I decided to uninstall and reinstall from scratch. The uninstall program started fine but as of now, it has been sat saying "Uninstalling services" for over an hour.

On Windows 10 Home 20H2, 19042.1266

deskscapes
8,071 views 4 replies
Reply #1 from WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , Test and report back here , please .

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Basj,
Stardock Community Assistant.

SoundPackager - Customize the Windows sound scheme
Reply #3 from Stardock Forums Top

That seems to have sorted it, thanks! Reinstalled and now seems to be working OK. Playlists working as expected (previously it just showed the first Dream). Also, the "Configure Deskscapes" item is back on the desktop context menu, which I only realised was missing when it reappeared.

Reply #4 from Stardock Forums Top

Excellent .. Glad fo hear ..